Privacy Policy for Covered Custom Quilt Co.

Effective Date: June 10, 2026

Welcome to Covered Custom Quilt Co. We create beautiful, custom quilts designed to last a lifetime. Because we respect your privacy and value your trust, we want to be completely transparent about how we collect, use, and protect your information when you visit our website or make a purchase.

By using our website, buying a quilt, or opting into our text messages, you agree to the terms outlined in this policy.

1. Information We Collect

We only collect the information necessary to process your orders and give you the best possible experience on our site. This includes:

• Contact Details: Your name, shipping address, billing address, phone number, and email address.

• Order History: Details about the custom quilts you purchase from us.

• Device and Browsing Information: Your IP address, browser type, and how you interact with our website.

2. How We Collect and Use Your Data

We use your information to fulfill your custom orders, keep things running smoothly, and stay in touch with you.

Marketing and "Awesome Offers"

When you buy a quilt from us, you are automatically opting in to our email list so we can share exciting updates and great deals. We love rewarding our community with awesome offers, including discounts of 10% to 20% off, and sometimes even more, to keep your eyes open for.

• Your Choice Matters: We want you to love hearing from us. If you ever decide our emails aren't for you, you can easily opt out at any time by clicking the "Unsubscribe" link at the bottom of any marketing email.

SMS and Mobile Marketing

If you choose to sign up for our text message alerts, or opt in at checkout, we will send you marketing text messages about our latest quilt designs, promotions, and special offers.

• Consent and Frequency: By providing your phone number, you agree to receive recurring automated marketing text messages from us. Consent is not a condition of any purchase. Message frequency varies.

• Charges: Message and data rates may apply depending on your mobile plan.

• How to Opt Out: You can stop receiving text messages at any time. Just reply "STOP" to any text message we send you.

• Mobile Privacy Guarantee: We deeply value your privacy. Your mobile phone number and SMS consent data will never be shared, sold, or rented to any third parties or affiliates for marketing purposes.

Analytics and Facebook Pixels

To help us understand what our customers love and to improve our website experience, we use standard tracking tools.

• Analytics: We track basic website behavior to see how visitors move through our site.

• Facebook Pixels: We use Facebook Pixels to help us run relevant advertisements and understand the effectiveness of our social media marketing.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Your trust means everything to us. We only share your data with reliable service providers who help us run our business, such as:

• Our website and e-commerce platforms, including Hoify.

• Our secure payment processors, including Stripe, to safely handle your credit card transactions.

• Shipping carriers to deliver your custom quilts to your door.

4. Protecting Children's Privacy

Our website is designed and intended for adults. While we proudly make and sell beautiful children's quilts, these products are meant to be purchased strictly by parents and legal guardians. We do not target children under the age of 13, nor do we knowingly collect personal information from anyone under 13.

5. Your Rights and Choices

Depending on where you live, you may have specific rights regarding your personal data. Regardless of your location, you can always request to access, update, or correct the personal information we have on file for you. You can also opt out of marketing communications at any time.

6. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us directly. We are always happy to chat.

• Email: hello@coveredquilts.com

• Phone: 250-248-0778

• Mailing Address: 941 Terrian Way, Parksville, BC, V9P 1T2, Canada